CallOutcomeCountersDto
How a set of calls ended. notReached + positive + negative + interrupted + unclassified always add up to total.
notReached is every call that was not explicitly answered, including the legacy sessions that carry a negative outcome together with answered: false. unclassified is answered without a recorded outcome: a call with no session at all, or a session left without one.
Поля
| Поле | Тип | Обязательное | Описание |
|---|---|---|---|
total | number | да | — |
notReached | number | да | — |
positive | number | да | — |
negative | number | да | — |
interrupted | number | да | — |
unclassified | number | да | — |
Пример
json
{
"total": 0,
"notReached": 0,
"positive": 0,
"negative": 0,
"interrupted": 0,
"unclassified": 0
}